For information or to make an appointment, call our intake number 1-800-772-5987 and you will be assisted by a qualified mental health professional.
If you’re considering making an initial phone call to determine if you’re a candidate for therapy, you’ve taken an important and courageous step for yourself in seeking help. We want your treatment experience to be as positive and helpful as possible.
It is normal to have questions if counseling is a new experience for you.
Step One - Make the call.
Call for an initial assessment. You will be asked a number of questions that will help us determine how we can best help you. We can help you with payment and insurance questions.
Step Two - Meet to determine how we will work together
Your initial appointment. Your initial appointment will be with a therapist on our Access team. He or she will carefully listen to your needs and concerns, and gather information regarding your treatment history, symptoms and other relevant issues. This information is then used to determine which of our therapists is best suited to care for your needs.You and your access therapist will decide together, the best treatment options available for you.
Step Three - Develop a treatment plan
After your initial appointment, you will be contaced by a clinical care coordinator. This may be a therapist or case manager. Together you will develop a comprehensive treatment plan and begin treatment. Talk with your clinical care coordinator about your feelings and be as open and honest as you can. Ask questions. Plan the course of treatment with your clinical care coordinator. The more you contribute, the better the outcomes may be. Make sure you give plenty of feedback to your therapist and incorporate treatment closings in your goal planning. Most of all, remember that change takes time and lasting changes require a commitment on your part to be more successful.
Step Four - Achieve your treatment goals
Achieving treatment goals. Once you have achieved your treatment goals, talk to your clinical care coordinator about completing treatment or updating your treatment plan to involve community support or other external resources that will help you with your recovery. Sometimes people feel motivated to end counseling without a closing session. It's usually in your best interest, however, to follow through treatment to its conclusion.
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